YOUR BEST CHOICE FOR JAPANESE GREEN TEA
BACK
TO TOP
BAMBOO FOREST NEAR A TEA FIELD IN HIGASHI-SONOGI, NAGASAKI PREFECTURE

SHIPPING & RETURNS

Pricing And Payment

Your Transaction

A price is provided for each product, in USD ($) for the English version and EUR (€) for the French version. It is free of Japanese tax as export transactions are exempt from Japanese consumption tax.

Customs duties and local consumption tax vary depending on the country of destination. Customs duties depend on the type of goods and sometimes benefit from Free Trade Agreements. Consumption tax is applied even if an agreement exists.

If you have to pay custom duties and/or consumption tax, you will be required to pay it when you receive your order.

Rates of customs duties on tea leaves (*Do not cover consumption tax where applicable)
August 2021: important update for our EU-based customers

Starting from July 1st, 2021, local VAT (consumption tax) be systematically charged at delivery in EU countries and are not included in our prices.  All freight forwarders (FedEx, postal services) charge an extra fee to handle VAT (for example, 15 euros for FedEx, 21 euros for France Chronopost).

Depending on the value of your order, FedEx could be the most affordable solution.

IKKYU is currently studying technical and logistic solutions available so that our EU customers may pay local VAT at time of purchase, in order to cut down additional transporter fees. E-commerce developers are working on technical solutions and we will communicate on this point as soon as possible.

Shipping costs are not included (see Shipping section). We accept MasterCard, VISA, AMEX, Paypal, Apple Pay, Google Pay.

Old ashtray on an outdoors tea shop near Atago Shrine, Fukuoka.
2014 - A.Bloise

shipping Policy

your delivery

- We deliver worldwide

- Orders are processed between 2 and 5 business days depending on stock availability.

- All orders are shipped with FEDEX International Priority service (the fastest). On average, delivery time is 1 business day for North America, 2 business days for Europe.  

- IKKYU covers part of the shipping fees. Therefore customers pay a progressive rate based on weight starting as low as 9 USD/8 EUR (depending on delivery area) thanks to special rates exclusive to IKKYU.

- Free shipping is available for orders starting at USD 150/ EUR 150.
View from the cliffs near IBUSIKI, near Chiran, Kagoshima prefecture
2014 - A.Bloise

shipping & Returns

Solving An Issue

We only accept returns and exchanges for defective products. Returns and exchanges for defective products are only accepted within 7 days after reception of the products. 

Please check out the products right after you recieve them. If the product is used, we cannnot accept returns and exchanges. 
For returns and exchanges of defective products, please contact us using this page

You must contact us before sending back any merchandise. We will respond as soon as possible. 

Ikkyu is a Japanese company : 
IKKYU Goudou-Kaisha 
Noke 8-29-7 Sawara-ku
Fukuoka
Japan 814-0171
View from an Onsen in Minami-Kyushu overlooking the whole tea farming area down to the sea
A.Bloise -2014

REGISTER TO OUR NEWSLETTER

Stay up to date on our new arrivals, promotions and Japanese culture

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form