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BAMBOO FOREST NEAR A TEA FIELD IN HIGASHI-SONOGI, NAGASAKI PREFECTURE

SHIPPING & RETURNS

Pricing & payment

shipping

shipping & returns

Pricing And Payment

Your Transaction

A price is provided for each product, in USD ($) for the english version and EUR (€) for the French version. It is free of Japanese tax as export transactions are exempt from Japanese consumption tax.

Customs duties vary depending on your country. If you have to pay a custom duty, you will be required to pay the duty when you receive your order.

Rates of Customs Duties on Tea Leaves‍
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Taxes other than customs duty, for example, VAT (Value-Added Tax), can be possibly imposed when you receive the parcel (especially in the EU region). It depends on each country’s regulation, order contents, order amount, or each circumstance. We don’t charge you any taxes with your order payment. And we are unable to bear any responsibility for any taxation issue. For more details about what taxes may be required in your country, please contact the tax or customs authority in your country.
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Shipping costs are not included (see Shipping section). We accept MasterCard, VISA, AMEX.

Full price (including shipping fees) is due at the time of purchase.
Old ashtray on an outdoors tea shop near Atago Shrine, Fukuoka.
2014 - A.Bloise

shipping

your delivery

Your order is usually shipped within 5 business days. In case of any delay, we will contact you. An email with the tracking number of the shipment will be sent on day of shipping. 

Shipping costs vary depending on the selected shipping options (EMS or E-packet), handling, the total weight of the package (wrapping included) and the delivery location. We use either EMS or E-packet. 

EMS: The most popular way for international shipping. Starts at 500gr up to 30Kg. Your package is insured for 20,000 Yen. It provides a tracking number. 

E-packet: Shipping weight starts at 50g and goes to 2kilos. Your shipment is insured up to 6,000Yen. It provides a tracking number (for most countries). Cheaper than EMS, it is the method we recommend. 

For the shipping rates, please refer to the links below (provided by the Japanese Post). The amount we charge can be slightly different as we calculate an estimated weight:

EMS shipping 
E-packet shipping
View from the cliffs near IBUSIKI, near Chiran, Kagoshima prefecture
2014 - A.Bloise

shipping & Returns

Solving An Issue

We only accept returns and exchanges for defective products. Returns and exchanges for defective products are only accepted within 7 days after reception of the products. 

Please check out the products right after you recieve them. If the product is used, we cannnot accept returns and exchanges. 
For returns and exchanges of defective products, please contact us using this page. 

You must contact us before sending back any merchandise. We will respond as soon as possible. 

Ikkyu is a Japanese company : 
IKKYU Goudou-Kaisha 
Noke 8-29-7 Sawara-ku
Fukuoka
Japan 814-0171
View from an Onsen in Minami-Kyushu overlooking the whole tea farming area down to the sea
A.Bloise -2014

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Tea is nought but this: first you heat the water,
then you make the tea.
Then you drink it properly.
That is all you need to know."
Sen no Rikyu

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